Questions, answered honestly.

Yes — we currently ship anywhere within Australia, with free shipping on every order, no minimum spend.

Delivery times vary by location within Australia. You'll receive tracking details by email as soon as your order ships.

Contact us as soon as possible after ordering — if it hasn't shipped yet, we can usually make changes or cancel it for you.

If the lamp isn't working out for your dog within 60 days of delivery, contact us and we'll help sort out a return.

Since the chews are a consumable product, they're not covered by the same trial — but if something's genuinely wrong with your order, reach out and we'll make it right.

Yes — ten-minute daily sessions are the standard routine. Always check with your vet first if your dog is on medication or has a diagnosed condition.

No. It's built to sit alongside your vet's care, never replace it. Every real study we reference on this site used light therapy in addition to normal treatment, not instead of it.

Yes — start with shorter 10-minute sessions since cats are typically more sensitive to warmth and new routines.

Add both the lamp and the chews to your cart, and the discount applies automatically at checkout — no code needed.

Not at all — both products work fine on their own. The bundle discount is just there if you want to try both at once.